New York Surrogacy Center
Full Service Agency
About
New York Surrogacy Center was created by Casey Copps DiPaola and Joe Williams, attorneys with the law firm Copps DiPaola Silverman, PLLC, which is well-known for its experience in surrogacy and other forms of assisted reproduction. Casey serves as the Director of Intended Parent Services for NYSC, and Joe serves as the Director of Surrogate Services. Casey and Joe tirelessly advocated for several years for the passage of the New York Child-Parent Security Act (CPSA), the law which legalized compensated surrogacy in New York State, and were actively involved in the drafting and revising of the legislation, as well as lobbying for its passage at the State Capitol.
Website:
NYSurrogacyCenter.com
Phone:
(866) 444-6972
Employees:
7
Founded:
2020
Languages:
English
Conference Presentations:
Services
Last updated on Nov 01, 2023 11:34 AM
Surrogacy Agency Services
GC Recruitment / Advertising
GC Screening
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Criminal Background Check - GC
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Criminal Background Check - GC's Family
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Financial Review
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Psychological Screening
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Home Visits
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Medical Records Review
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Carrier's Insurance Review
GC Matching
Journey Coordination / Case Management
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3rd Party Coordination (medical, legal, insurance, escrow)
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Journey Guidance & Support
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Travel coordination
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Birth arrangements guidance / coordination
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Postpartem Coordination
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Insurance and billing support
Billing Management
GC insurance review
GC insurance placement
Support Group for GC
Mental Health Counseling
GC Ancillary Wellness Services
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Massage Therapy
Promotions
GPAP Stage I
Discount: 20%
Annual quota: 10
Membership Benefits Program
- Intended parent application fee waived
Team Members
Last updated on Oct 27, 2025 05:49 PM
Casey DiPaola
- Director of Intended Parent Services
Casey is the Director of Intended Parent Services for NYSC, working directly with individuals and couples hoping to build their family through surrogacy. Casey, who lives in upstate New York with her husband and two children, is an attorney licensed to practice law in New York, Vermont, and New Jersey. Casey is the co-founder of NYSC, the first New York-based surrogacy matching agency in the country, and has extensive experience helping clients build their families through gamete/embryo donation, adoption, assisted reproduction and surrogacy. Casey was extensively involved in the process of getting the NY surrogacy and parentage law passed in New York, and is a foremost authority on surrogacy and assisted reproduction in that State. Casey has been a Fellow of the Academy of Adoption and Assisted Reproduction Attorneys since 2015 and the President of New York Attorneys for Adoption & Family Formation (“NYAAFF”) since 2019. She also serves as pro bono counsel for the Pride Center of the Capital Region.
Joe Williams
- Director of Surrogate Services
Joe is the Director of Surrogate Services for NYSC, working directly with prospective surrogates who wish to help others create and build their families through surrogacy. Joe, who lives in upstate New York with his four rescue dogs, is an attorney licensed to practice law in New York. Joe is the co-founder of NYSC, the first New York-based surrogacy matching agency in the country, and has extensive experience helping clients build their families through gamete/embryo donation, adoption, assisted reproduction and surrogacy. Joe helped write the law (literally!) on surrogacy and parentage in New York, and is a foremost authority on surrogacy and assisted reproduction in that State. Joe is also a member and advocate of the LGBTQI+ community, involved in several organizations and initiatives to obtain and protect the rights of LGBTQI+ individuals and families.
Melissa Reynolds
- Case Manager
Melissa is one of the Case Managers for NYSC, overseeing every aspect of the surrogacy journey for the families we work with. Melissa, who lives in upstate New York with her husband, understands the struggle that many people endure while trying to become parents, as she has struggled with fertility issues of her own. These experiences have provided Melissa with great compassion and empathy for others who long to become parents. Melissa still has great hope that she will bring a baby home one day, and she could not be more excited to help others experience the same!
Krystal O'Keefe
- Case Manager
After 10 years in the medical field, 6 years as a parent, 1 year as a birth doula, and a lifetime of being a birth nerd, Krystal was elated to join the NYSC team as a Case Manager. She was one of the first Surrogates to apply to work with NYSC in 2021 after the passage of the New York Child Parent Security Act (CPSA). After a somewhat “wild ride,” Krystal’s first belly buddy was born in the summer of 2023, and his Dads are now two of her best friends.
There is little Krystal enjoys more than being helpful, so she takes pride in the opportunity to make the surrogacy journey as smooth as possible for all parties involved. Because she’s never done learning, in the near future Krystal also hopes to become a certified lactation consultant, infertility doula, childbirth educator, and bereavement doula.
Mackenzie Letus
- Program Coordinator
Mackenzie works alongside Casey and Joe as the Program Coordinator for NYSC. She is the first point of contact for both Intended Parents and Surrogates, scheduling consultations and facilitating the pre-screening and matching process.
Before joining the NYSC team, Mackenzie worked at a leading Process Serving Agency in the Hudson Valley area. She acted as a liaison between subcontractors, process servers, and clients and performed various administrative duties. Prior to that, she was a Paralegal at a well-established Family Law firm in the Capital Region. She earned her bachelor’s degree in psychology and criminal justice with a minor in anthropology from SUNY Oneonta. In her free time, she enjoys crafting for her small business, attending concerts, and spending time with her fiancé Michael and their dog, Obi.
Mackenzie understands that family building looks different for everyone and is thrilled to be a part of such an amazing process.
Serena Laverick
- Case Manager
As an experienced surrogate who completed a surrogacy journey through New York Surrogacy Center in 2023, Serena knows firsthand the joy that this experience can bring! Serena joined the team at New York Surrogacy Center because she wants to help others navigate through their journey of surrogacy and share her experience as a surrogate to make this process easier and smoother for surrogates and intended parents alike. As a Case Manager, Serena assists surrogates and intended parents with every step of the surrogacy process, from match through the end of their journey, and everything in between!
Shay Sotelo
- Case Manager
As a Case Manager for NYSC, Shay strives to make every match feel informed and supported throughout their journey, as she recognizes that the surrogacy world can be full of unknowns. Prior to discovering her interest and joy in assisting with surrogacy journeys, Shay has experience working for a highly regarded Family Law firm. Shay also graduated from Clark University with a major in Psychology and minor in Women and Gender Studies where she researched both LGBTQIA+ and heterosexual couples’ experiences in diverse family building. She is ecstatic about bringing this academic insight into practice. Shay is honored to collaborate, guide, and empower Intended Parents and Surrogates through the incredibly rewarding journey of creating and fostering a happy and healthy family!
Outside of work, Shay loves to spend quality time with her partner Sarah, dog Oscar, and cat Ellie. Shay is also a big bookworm, enjoys visiting independent bookstores, crafting, and matcha.
Provider Costs
Last updated on Oct 27, 2025
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Attributes & Policies
Reviews
(2024, USA Parents)
New York Surrogacy Center was the perfect partner throughout our journey. They were very clear and transparent with their process, policies, and pricing. They helped write the legislation that legalized surrogacy in NY state which was perfect for our NY-based journey. They even found us the perfect surrogate match in only 3 weeks! They stayed with us every step of the way even throughout the pregnancy, making sure we were aware of important milestones and also ensuring we were completing our necessary steps along the way. They are so well organized and easily kept relevant parties informed throughout. I highly recommend them.
Approved by Vanessa Breedlove
Stats
No Statistics Available
GPAP I
GPAP II
MBP